Effective Date: 06-01-2025
Welcome to FreshPaws! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases from us. By using our website or services, you agree to the practices described in this policy.
1. Ownership and Legal Entity
FreshPaws is owned and operated by Sahil Sharma (“Owner”), who is the legal proprietor of this website. All references to “we,” “us,” or “our” in this document refer to FreshPaws under the ownership of Sahil Sharma.
2. Information We Collect
We collect information to provide and improve our services, process your orders, and personalize your experience. This may include:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
b. Payment Information
- Credit/debit card details
- Payment method and transaction data
c. Non-Personal Information
- Browser type
- Device information
- IP address
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your orders
- To improve our website, products, and services
- To communicate with you regarding your orders, account, or inquiries
- To send promotional offers, newsletters, or updates (if you’ve opted in)
- To comply with legal obligations
4. Sharing Your Information
We respect your privacy and do not sell or share your personal information with third parties except in the following cases:
- Service Providers: For processing payments, shipping orders, or delivering email communications
- Legal Compliance: To comply with applicable laws, regulations, or legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These tools help us:
- Remember your preferences
- Track website usage and analytics
- Provide tailored content and advertisements
You can manage or disable cookies through your browser settings, but some features of our website may not function properly without them.
6. Your Rights
Depending on your location, you may have the following rights:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Restrict or object to data processing
- File a complaint with a data protection authority
To exercise these rights, please contact us at contact@freshpaws.in.
7. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is completely secure.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The revised policy will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
FreshPaws
Punjab, India
Email: contact@freshpaws.in
Thank you for trusting FreshPaws with your information. We are committed to safeguarding your privacy and ensuring your experience with us is safe and enjoyable.